Grand Hotel Bonanno

The bald manager was very rude. He said 'be quiet' to me. It was such a shock.

Being a first time business traveller to Italy and Pisa ,it was a wonderful journey , the hotel receptionist can speak English , hence is easy for us to communicate with them . Pros : - Is a strategic location during the stay in Pisa , 15 min walk to leaning tower of Pisa . -Big applause to the receptionist Ms Tamara . She was very helpful , attentive and friendly during our stay at Grand Hotel Bonanno , she guide us to use the train from Pisa to Cinque terre, and lead us the direction to leaning tower of Pisa .The view of cinque terre was magnificent! -Other than that she helps us arrange taxi to airport and to my client office . - she was patient to answer all the request and question given by us . -The buffet breakfast was excellent , many selection of choice . Cons - there is no complimentary for mineral water during the stay . - the hotel was near to the railway station , hence you will easily hear the noise from outside however for me is fine with it . -the water heater can be improve . conclusion : If I ever come back again to Pisa, Italy , I will definitely choose this hotel again .

Breakfast is good, sufficient choices and amount But the bed use a blanket cover but not a decent quilt This is a connected room type so there is 2 bathroom which is good Walkable to pisa tower If you take train please get off at Pisa S Rossore, much closer